Privacy Policy
1. Introduction
VTRON Inc. ("we," "our," or "us") operates an AI-powered virtual try-on and fashion image generation platform (the "Service"). This Privacy Policy explains how we collect, use, process, store, and protect your information when you use our Service, including our web application, API, and related services.
2. Information We Collect
2.1 Account and Profile Information
- Name, email address, and password for account creation
- Profile information including avatar, preferences, and settings
- Subscription tier and billing information (processed securely through third-party payment providers)
- Authentication credentials and session data
2.2 Content You Upload
- Images of garments, clothing items, and fashion products
- Model images and reference photos
- User-generated content for virtual try-on processing
- Metadata associated with uploaded images (file names, sizes, formats)
2.3 AI Processing Data
- Input images and parameters used for AI generation
- Generated output images and their metadata
- Processing logs and generation history
- Model preferences and style settings
- API usage data and request logs
2.4 Automatically Collected Information
- Usage analytics and feature interaction data
- Device information, browser type, and IP addresses
- Cookies, local storage, and similar tracking technologies
- Error logs, crash reports, and performance metrics
- Network information and connection quality data
2.5 Payment and Transaction Information
- Credit card information (processed by secure third-party providers like Stripe)
- Purchase history and subscription details
- Credit balance and transaction records
- Billing addresses and tax information
3. How We Use Your Information
We use the information we collect for the following purposes:
- Provide, operate, and maintain our AI image generation Service
- Process virtual try-on requests and generate fashion imagery
- Manage user accounts, subscriptions, and credit systems
- Process payments and manage billing
- Store and manage your uploaded content and generated images
- Provide API access and manage API usage
- Send technical notices, updates, and support communications
- Respond to customer service requests and support inquiries
- Monitor and analyze Service usage to improve performance
- Detect, prevent, and address technical issues and security threats
- Develop new features and enhance existing functionality
- Comply with legal obligations and enforce our Terms of Service
- Protect our rights, property, and safety, and that of our users
4. AI Processing and Data Usage
4.1 Image Processing
When you upload images to our Service, we process them using AI models to generate virtual try-on results, fashion imagery, and related content. Your uploaded images are processed on our servers and may be temporarily stored for processing purposes.
4.2 Model Training
We may use anonymized and aggregated data to improve our AI models. We do not use your personal images or identifiable content for model training without your explicit consent. Any data used for training is anonymized and aggregated to protect your privacy.
4.3 Generated Content Storage
AI-generated images are stored in your account and associated with your profile. You have full control over your generated content and can delete it at any time. We retain generated content according to your account settings and subscription tier.
5. Data Sharing and Disclosure
We do not sell your personal information or uploaded content. We may share your information only in the following circumstances:
- With your explicit consent or at your direction
- With service providers who assist in operating our Service (cloud storage, payment processing, analytics) under strict confidentiality agreements
- To comply with legal obligations, court orders, or government requests
- To protect our rights, property, or safety, or that of our users
- In connection with a business transfer, merger, or acquisition (with notice to users)
- With law enforcement when required by law or to prevent illegal activity
6. Data Security
We implement industry-standard technical and organizational security measures to protect your information, including encryption in transit and at rest, secure authentication, regular security audits, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
7.1 Account Data
We retain your account information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it by law.
7.2 Generated Content
AI-generated images are retained according to your subscription tier and account settings. You can delete generated content at any time. Deleted content is permanently removed from our systems within 30 days.
7.3 Uploaded Content
Uploaded images are processed and may be temporarily stored for processing. We do not retain uploaded images longer than necessary for processing, except as you explicitly request for storage purposes.
8. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete data
- Request deletion of your personal data and generated content
- Object to processing of your personal data
- Request restriction of processing
- Data portability (export your data)
- Withdraw consent at any time
- Opt-out of marketing communications
- Manage cookie preferences
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, authenticate users, remember preferences, and analyze Service usage. You can control cookie preferences through your browser settings. For detailed information, please see our Cookie Policy.
10. Third-Party Services
Our Service integrates with third-party services for payment processing (Stripe), authentication (Supabase), cloud storage, and analytics. These services have their own privacy policies, and we encourage you to review them.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including standard contractual clauses and compliance with applicable data protection laws.
12. Children's Privacy
Our Service is not intended for children under 13 years of age (or 16 in the EU). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
13. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (we do not sell personal information).
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or through the Service. The "Last updated" date at the top indicates when this policy was last revised.
15. Contact Us
If you have questions, concerns, or wish to exercise your privacy rights, please contact us at:
- Email: privacy@virtualtryon.in
- Address: VTRON Inc.
- For data protection inquiries: dpo@virtualtryon.in
These documents are subject to change. We recommend checking back periodically for updates.
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